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Diabolocom

Stand: CC-K30
  • | Call Centre Software
  • | Cloud Solutions
  • | Contact Centre Solutions

Diabolocom, a European provider of Enterprise-ready cloud-based contact centres, empowers organizations worldwide to excel in customer satisfaction.

With a rich 20-year history in telephony, we have expanded to serve over 350 clients across 60 countries, supported by a team of 150+ employees in 8 countries.

Our comprehensive Customer Service and Sales platform manages all inbound and outbound interactions seamlessly. It is integrated with major CRMs and offers real-time monitoring, analytics, and a PCI DSS-compliant IVR solution for secure credit card processing.

The power of the Diabolocom platform lies in its AI-driven capabilities, which analyze customer interactions to enhance sales and satisfaction, streamline communication, and foster adaptability. These innovative tools collectively elevate sales and service quality.

We pride ourselves on our tailored guidance and support, from personalized onboarding through ongoing assistance, ensuring seamless integration and a positive experience.

Diverse sectors, including finance, telecom, healthcare, BPOs, retail, and e-commerce, trust Diabolocom. Partnerships with renowned brands like Carrefour, ManoMano, Mitsubishi Electric, Teleperformance, Mantrac, and more illustrate our success.

Diabolocom is a solution that aligns with your organization's growth and success. Feel free to reach out for more information.

Address

27 Greville Street
London
EC1N 8TN
United Kingdom
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Videos

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  • Build a lasting and personalized customer relationship with Diabolocom Cloud Call Center Software trusted by over 350 companies worldwide. 
  • To meet its growing customer experience expectations, ManoMano reached out to Diabolocom for a new telephony solution to improve its customer relations.  
  • Since Mantrac strated using Diabolocom, all its problems of call loss and poor voice call quality have disappeared.
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