STAND NUMBER: 2124

Exhibiting at the Call & Contact Centre Expo

GamEffective

Since its establishment in 2012, GamEffective has led the use of gamification and learning in the contact centre, with deployments supporting tens of thousands of employees at some of the world's largest companies and largest business process outsourcers. GamEffective uses goals - like a fitness tracker for work - that keep employees motivated above and beyond traditional incentive mechanisms, focusing them on friendly personal achievement rather than competition. Additionally, the system prompts micro-learning daily, increasing employee knowledge and performance.

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