Genesys
Stand: VIP Lounge
- | AI/Chat Bots
- | Call Centre Software
- | Cloud Solutions
- | Customer Experience
- | Omni Channel
Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organisations have the power to deliver proactive, predictive, and hyper personalised experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
Address
1 King’s Cross Bridge,N1 9NW,
United Kingdom
Contact Exhibitor
Products
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Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud SAN FRANCISCO, Sept. 6, 2023 /PRNewswire/ — G ...
Brochures
News
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This jointly released solution makes agent and supervisor jobs more seamless, bringing enterprise contact center and workforce engagement management (WEM) capabilities from Genesys Cloud CX to Salesfo ...