InGenius connects telephone systems into leading CRMs with maximum flexibility, for world-class customer experiences. As a computer telephony integration (CTI) innovator, InGenius quickly and easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and customer satisfaction.
InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and enhanced call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of customer call interactions for intelligent decision-making.
Tel: +1 613.591.9002