Customer Experience Solutions Masterclass
Avaya is a global leader in the contact center market, offering highly reliable, intelligent and scalable solutions that help businesses deliver an exceptional customer experience, build customer loyalty, and compete more effectively.
Avaya helps organisations transform customer service from “one-off” transactions to rich, sustainable customer relationships. Avaya’s solutions help organizations understand each customer’s unique needs and preferences, and to dynamically manage their experience by bringing the right resources to each interaction for a higher rate first contact resolution.
Join us and our business partners at our Masterclass Theatre and on our stands in the ‘Avaya Village’ to hear how our customers are utilising our latest CX solutions and see live demos and use-cases.
About the Sponsor
Avaya is a recognised innovator and leading global provider for customer engagement solutions. The company provides technologies for unified communications and collaboration and contact center, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world.