Passioned for customer care, Adrien Lesage has been a member of the Dial Once adventure since the beginning.
As consultant in customer care strategy firm, he acts now as a liaison between customers and Dial Once’s customer success department making sure that the lines of customer experience remain open
Customer service is an integral part of Adrien’s customer value proposition.
Adrien strives to build trust and strong long term relationships with Dial Once’s customers all around the world.
Augmented Visual-IVR, the unique way to digitize calls
Discover how Dial Once reinvents customer care with its omnichannel Visual-IVR. Accessible from every point of contact (Call, Web, Messenger..), our Plug & Play solution improves customer experience, reduces handling costs, boosts digital transformation and collects analytics about customer paths. Users who try it, adopt it overwhelmingly and enjoy an unparalleled experience. Come to test yourself!