Customers Love to talk - Make Sure You are Keeping Them Safe
"If you are taking payments over the phone how secure are they? Are you compliant with the PCI DSS & GDPR or does the cost of securing all those IT systems put you off? Attend this Semafone session and find out how you can achieve long term PCI DSS compliance both quickly and cost effectively and improve contact centre KPIs including FCR, AHT and customer
experience at the same time."