The C&UX Expo logo

27 & 28 MARCH 2019


Ashley Burton: Speaking at the Call and Contact Centre Expo

Ashley Burton


Multi-channel or multi-flannel? Stop frustrating and start delighting your customers

Struggling to create seamless Multi or Omni-Channel customer experiences? We’ve found that there’s more multi-flannel out there rather than multi-channel preventing you from introducing technologies such as AI and Chatbots into your roadmap.

Join us to discover how to break through the ‘flannel’ and stop frustrating your customers. Delight them instead with IVR, natural language self-service, live help and automation and secure payments, delivered seemlessly through a customer experience portal.

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