The C&UX Expo logo

27 & 28 MARCH 2019

ExCeL LONDON

Bob Stella: Speaking at the Call and Contact Centre Expo

Bob Stella

Head of Best Practice in Insight at The Forum

Turning “Change” into your Engagement Strategy

In this whistle-stop tour of change management, he exposes his core approach and some of the methodologies he has adopted through the years to make it happen. If you are interested in Gamification, Behavioural Economics or how to get people to talk to their future selves, this is a talk you can’t afford to miss.

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