The C&UX Expo logo

27 & 28 MARCH 2019

ExCeL LONDON

Brendan Dykes: Speaking at the B2B Marketing Expo

Brendan Dykes

Genesys

Innovative & Disruptive Strategies in CX

Digital disruption has created a tough dichotomy for businesses to struggle with – to remain relevant in the digital age, the brand must embrace the digital ecosystem; however, the cost of embracing it can often seem to outweigh the benefits. Brendan will examine real-world examples of the benefits and critical success factors, providing actionable steps that build the foundation for success as a digital business.

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