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27 & 28 MARCH 2019


Danny Singer: Speaking at the Call and Contact Centre Expo

Danny Singer


LPD™ - Reinventing Answer Machine Detection for the age of AI

As Artificial Intelligence continues to permeate every aspect of our lives, we take a look at new technology which utilises AI techniques to solve an age-old problem. Accurate and safe Answer Machine Detection (AMD) has eluded the outbound industry for decades. Artificial Intelligence methods have now opened the way to a rehabilitation of this much maligned and discredited practice with wide ranging ramifications for radically increased efficiency in the outbound industry.

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