Helen Beaumont Manahan
Latest trends in Quality and knowing what good looks like
BPA Quality’s 28 years of work with 100s of global clients puts us at the cutting edge of trends I Contact Centre Quality. We have gained a deep understanding of what good looks like, regardless of industry or contact type. Join Helen Beaumont Manahan as she shares the latest thinking around quality excellence and gives you practical tips on how to apply this insight in your own operations.