The C&UX Expo logo

27 & 28 MARCH 2019


Mark Ashton: Speaking at the B2B Marketing Expo

Mark Ashton


Beyond CRM: Rethinking Customer Service

Hear how businesses are rethinking customer service for today''s connected, mobile customers by identifying and resolving the root causes of customer calls and transitioning to anticipating problems. Learn about the impacts of using new and emerging channels to improve the experience and how engaging the whole organization to deliver customer service is a game-changer.

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