Arise Virtual Solutions
Mark has been involved in growing businesses all of his career and has specialised in the BPO & direct marketing sectors for the past 20 years, working with leading brands in the telecoms, mobile, utilities and financial services sectors. He was a Director at HEROtsc for six years and led its spectacular growth from regional player to market leader, recording a turnover
of £100million, through two private equity sales leading to its eventual sale to Webhelp. Mark built and grew the Aquira Group of companies from 2008 which became a market leader in Sales outsourcing and a pioneer of the intelligent data model and ‘Data Cyclone’ for marketing which helped many brands such as ‘3’ ‘Vodafone’ ‘Sky’ and ‘Scottish Power’ to grow significantly and compliantly. .
Mark was founder and Chairman of not for profit company Reviive which donates all of its profits to the homeless and oversaw its dramatic growth to eventual merger with the Wrekin Housing group. Mark has worked with or advised many of the largest BPO companies in Europe and in 2017 joined Arise Virtual Solutions to replicate the incredible success that Arise have had in the US Home Working sector, across the UK and Europe.
Carnival & Arise: Value add of Home Working: A Virtual Workforce
This Seminar explores the value that Arise’s home working based solution has added to the world’s largest Cruise line, Carnival and details how Arise’s outsourced homeworking solution saved the day in November 2017 when US’s worst Hurricane for a decade struck Florida. Mark then explores how useful this can be for the UK market, providing the most Flexible, Low Cost and High quality on-shore outsources Customer Service solution.