The C&UX Expo logo

27 & 28 MARCH 2019

ExCeL LONDON

Philip Cochrane: Speaking at the Call and Contact Centre Expo

Philip Cochrane

Dunelm

The Dunelm Journey to CX Excellence

As customers’ demands have changed, so Dunelm have needed to listen and change the way they interact with their customers. Join Philip Cochrane from Dunelm as he shares his journey to omnichannel excellence. Discover how Dunelm improved their customer experience to deliver exceptional experiences.

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