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27 & 28 MARCH 2019


Philipp Beck: Speaking at the Call and Contact Centre Expo

Philipp Beck

Luware AG

Using Skype functionality with AI in customer service, possible?

Initiating a chat directly from a website to one of the Agents is only the beginning of an interaction with your customers. What if he could add voice, video or even show you his own screen without switching the device?
Have a look on for a short glimpse. It will be especially interesting for you if you are looking at AI or bots. Meet us at our seminar!

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