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27 & 28 MARCH 2019


Richard Pennington: Speaking at the B2B Marketing Expo

Richard Pennington

4net Technologies Ltd

The Changing Face of Customer Contact

4net’s Changing Face of Customer Contact will discuss current and future trends in digital transformation, how you can develop channel shift strategies, the automation of services and AI (Artificial Intelligence). We will use real life customer case studies to show you how your organisation can put customer experience at its heart to improve efficiency and reduce costs.

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