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Orchestrating AI & Digital Ecosystems: A Masterclass in Platform Integration - Seamlessly Connecting Genesys with AWS and ServiceNow

27 Nov 2024
Contact Centre Technology Theatre
Workforce Management AI Operations

Unlock the full potential of your digital ecosystem by mastering the integration of industry-leading platforms. This presentation explores how to create a harmonious tech stack that drives efficiency, enhances customer and employee experience, and boosts operational excellence. Join us alongside industry leading providers - ServiceNow, and AWS to equip you with the knowledge and insights needed to create a powerful, interconnected ecosystem. Don't miss this opportunity to learn from experts and take your organisation's technology stack to the next level.

Chairperson
Jeroen Sourbron, Strategic Global Alliances Director - Genesys
Speakers
Bobby Abedeen, WW Principal, CXE – Customer Experience - Amazon Web Services
Peter Mattravers, Customer Workflows Sales Director - ServiceNow