AI Agents will become as important as your website or mobile app. This will lead to a 10x increase in conversations between consumers and businesses - and it all starts with your customer support. Fortunately, the world of AI is evolving at a breathtaking pace and can handle this volume of customer interactions for you - more personal than ever before, thanks to Generative AI, and at scale. But how do you integrate the right AI technology securely and reliably into your business context?

We've done that, with Parloa AMP: Your AI Agent Management Platform. With Parloa AMP, you can enhance your customer service experience by designing AI Agents with the skills needed to handle any customer interaction and get the most out of generative AI in every customer interaction - beyond the boundaries of rule-based or pre-scripted dialogues.
In this session, Axel Dittmann (Chief Evangelist at Parloa) will provide an overview of how the future of customer interactions will work and what the everyday genAI customer experience will look like for all of us.

Key Takeaways:
• Why are AI Agents becoming as important for customer communication as a website or a mobile app?
• How do you securely and reliably integrate AI into your business context?
• What is the future of personalized customer communications with AI?