More than 1 in every 730 calls into call centres will be fraudulent by the end of 2024. The evolution of voice deepfakes, legacy authentication technologies, and the increased sophistication of fraudsters are impacting both the bottom line and the brands of worldwide organisations. Amidst this ever-evolving threat, understanding how to navigate and prepare for the complexities is top of mind. Join Pindrop’s session to gain insights and stay ahead in the fight against fraud.

Key Takeaways:

• What is the Deepfake threat?
• What is voice authentication and biometrics?
• How does it work?
• How can we use the technology in our environment?
• How do I adopt this technology?