Skip to main content
Loading

The future of Customer Connection: Empowering the human touch in an AI world Brought to you by Sanas

27 Nov 2024
Digital CX Theatre
Digital Transformation AI Customer Experience

This session will explore how cutting-edge AI technology is revolutionizing the contact center landscape to elevate experiences by empowering employees.
Sanas is pushing the boundaries of AI by unlocking the power of Real-time Speech Understanding. We have already empowered more than 30,000 agents worldwide by removing communication barriers with the world’s first Real-time Accent Translation technology, and now we’re super powering thousands more with Noise Cancellation for free. Witness a live demo of our patented AI technology, and hear real-world success stories on how customer satisfaction skyrockets when your agents are more confident. Join the movement towards a more understanding world and enter the future of contact centers with Sanas.ai's cutting-edge AI solutions.

Key Takeaways:

  • What new Ai technologies are out there for the CX industry?
  • How is Ai creating jobs and influencing job satisfaction?
  • How can decisions about offshoring positively impact the customer experience?
  • What are the barriers to communication that the CX industry needs to overcome?
Speakers
Ben Warner, Dir. Solutions Engineering - Sanas