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AI Driving a Step Change in CX: Zoom's Leadership in Innovation
28 Nov 2024
Customer Experience Transformation Theatre
Digital Transformation
AI
Customer Experience
In the age of digital transformation, AI is revolutionising customer experience (CX), making it more personalised, efficient, and responsive than ever before. This session delves into how Zoom is at the forefront of this revolution, leveraging innovative AI technologies to enhance the customer journey and redefine engagement.