How an all-in-one unified comms and contact centre platform boosts productivity and helps deliver exceptional CX
28 Nov 2024
Connected Contact Centre Theatre
Digital Transformation
Customer Experience
Omni-Channel
In this talk Vodafone Business and RingCentral will share insights about the business impacts of all-in-one unified communications and contact centre platforms.
Bringing these platforms together allows agents to communicate and collaborate in one place, making both internal processes and customer interactions faster – ultimately improving agent productivity and helping them to deliver exceptional customer experience.
Vodafone Business and RingCentral cover how they bring this to life through together; helping businesses have and retain happier customers, whilst reducing operating costs.