Using your brain® - The smart ways to get the best from Artificial Intelligence
27 Nov 2024
Future of the Contact Centre Theatre
Employee Engagement & Agent Support
AI
Customer Experience
This session will separate hype from reality, danger from safety and discuss how some of the world’s largest organisations are using leading AI services to lower costs and increase revenues, whilst achieving best-in-class customer satisfaction scores.
Key Takeaways:
- What are the common misconceptions and overhyped claims about AI, and how can organizations discern the real benefits from the exaggerated promises?
- What are the potential dangers and safety concerns associated with implementing AI, and how can companies mitigate these risks effectively?
- How are some of the world’s largest organisations utilising leading AI services to reduce costs, boost revenues, and achieve exceptional customer satisfaction?
Speakers