Enterprise CXI
The business landscape is evolving rapidly, driven by changing customer needs and expectations. Adapting to these changes requires a different approach to the customer experience. Voice-ofthe-customer data, sourced from the contact center, can be the true engine driving insights across the connected enterprise. But how do you get started?
Enterprise CXI is a complimentary solution included with Calabrio Advanced Reporting that provides a quick-start approach to business intelligence (BI) for the modern enterprise.