As a brand, Hotel Chocolat have always found outsourcing essential to their operations as it offers them much-needed flexibility. Plus, they have found that when partnering with FM Outsource, the expanded teams feel like just another part of the Hotel Choclat business.

Read our full case study to find out how FM Outsource was the perfect solution for Hotel Chocolat, and what their Head of Customer Service and Experience has to say about our relationship.