IMPROVE CUSTOMER SATISFACTION, WHILE REDUCING AGENT TURNOVER
What is Blue Prism Service Assist?
Service Assist is a complete end-to-end automation solution that simplifies and guides customer interaction tasks, including gathering data from your back-office system databases, scheduling callbacks, updating customer records, initiating next best actions, and more
What Service Assist can do for you
1) Speed to resolution
2) More intuitive service
3) Customer service revolution
4) Improve your conversational AI
5) Customer next best action
6) Automate ACW