Voiceweb AI customer service chatbots use artificial intelligence (AI), machine learning, natural language understanding (NLU), and -optionally- Generative AI (LLMs) to generate human-like conversations in order to complete customer requests & tasks or answer their questions about services and products in any contact channel (Web, Mobile App, WhatsApp, Messenger, Viber, RCS, Telegram and many more).

Voiceweb chatbots support text and voice input from the users and provide numerous prebuilt integrations e.g. with RPA, LiveChat, CRMs, ERPs and so on.

(More details in the PDF brochure below)