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29 Jul 2021

NICE Nexidia Interaction Analytics

Powerful AI enabled Interaction Analytics for insights into compliance, customer journeys and more.

Product Features: 

  1. Caller Intent Dashboards 
  2. Word Clouds 
  3. Enhanced Sentiment Analysis 
  4. Related Phrases 
  5. Call Categorisation 
  6. Deep Learning Neural Networks
  7. Nexidia Scan & Agent Assist 
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