29 Jul 2021
Wordwatch Call Recording Management
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Vocie data solution consolidating legacy and live recording onto one platform. Helps to manage retention periods, extract voice data and safely archives voice communications.
Product Features:
- Centralised Voice Data Management - (capture recording data from any system whether live or legacy)
- Search, Replay and Management
- Extraction - (bulk extract voice data to chosen applications such as reporting or analytics platforms)
- Open API’s
- Ingest Legacy Voice Data
- Ingest Voice Data from the Cloud
- Security
- Audit Trail
- Compliance Hold
- Insight Dashboard