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29 Jul 2021

Wordwatch Call Recording Management

Vocie data solution consolidating legacy and live recording onto one platform. Helps to manage retention periods, extract voice data and safely archives voice communications. 

Product Features:

  1. Centralised Voice Data Management - (capture recording data from any system whether live or legacy)
  2. Search, Replay and Management 
  3. Extraction - (bulk extract voice data to chosen applications such as reporting or analytics platforms) 
  4. Open API’s 
  5. Ingest Legacy Voice Data 
  6. Ingest Voice Data from the Cloud 
  7. Security 
  8. Audit Trail 
  9. Compliance Hold  
  10. Insight Dashboard 
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