0:00 - Intro
0:14 - What is Akixi ONE?
0:35 - Akixi ONE Core Benefits
0:38 - Real-Time Call and Contact Activity
0:44 - View Live Status of Colleagues
1:00 - Agent and Device Controls
1:31 - Employee Leaderboards
1:41 - Return Missed Calls
1:53 - Available Reports
2:05 - Dashboard View
2:10 - Outro