CardEasy IVR Payment uses DTMF (Dual-tone multi-frequency) masking to allow your customers to make secure, PCI DSS-compliant payments whenever they want to, without needing to speak to one of your agents. If your customers prefer not to use their phone keypad, payment can also be taken by ASR (automatic speech recognition). CardEasy IVR Payment is ideal for balance payments, donations, subscription services and other regular transactional payments where agent assistance is not required, enabling you to be ‘always open’ to take payments.