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HoduCC - Omnichannel Contact Center Software

Hodusoft Stand: CC-E44

Whether there’s a requirement to improve productivity or enhance customers satisfaction, HoduCC is a perfect match of call center software for all types of business. Opt for HoduCC to deliver quick, measurable, and improved call center operations! The Contact Center Software is capable of efficiently handling 1000+ concurrent calls and 250+ agents on a single server.

 

Have look at the key features of this product:

 

  • Automatic Call Distribution

  • Multi Level IVR

  • Real-Time Analytics & Reports

  • Ivr & Agent Survey

  • Quality Analysis

  • Skill-based Mapping

  • Predictive Dialer

  • Single-tenant & Multi-tenant Support

  • WebRTC Phone

 

CRM Integration: 

  • Zoho Phonebridge

  • Salesforce

  • Zendesk

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