Great customer experience needs knowledge. Gartner talks of 7 best practices to create and retrieve relevant content and knowledge for customers. And eGain Knowledge Hub is the only platform that can get it all done. This webinar explains what the Knowledge Hub way is, how doing knowledge management is easy with it, and how the hub -Combines all the essential building blocks of KM -Into a rich solution for enthusiastic user adoption and transformational business value -Makes everything else easy