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Genesys
Stand: VIP Lounge
- | Yes
- | Agent Coaching and Monitoring
- | Agent Desktop
- | AI/Chat Bots
- | Call Centre Software
- | Call Handling and Answering
- | Call Recording
- | Cloud Solutions
- | Contact Centre Solutions
- | Customer Experience
- | Knowledge Management Systems
- | Multi-channel communications
- | Omni Channel
- | Performance Management and Quality Monitoring
- | Predictive Dialler
- | Unified Communications
- | Virtual Contact Centre and Homeworking
- | Workforce Management and Workforce Optimisation
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Address
1 King’s Cross Bridge,N1 9NW,
United Kingdom
Contact Exhibitor
Products
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See why companies worldwide succeed with our industry-leading AI capabilities -
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See why customers around the globe invest in the industry-leading, AI-powered customer experience platform to gain a competitive edge
