Prophecy Europe Ltd

emite brings your real-time and historical data to life!

Serving as a leading global contact centre analytics solution, emite combines advanced analytics, data correlation, key performance indicator (KPI) management, and threshold alerting into a single, comprehensive solution. emite provides actionable insights from both real-time and historical data to help improve contact centre efficiency, performance, and customer experience (CX). With integrations from Genesys, Amazon Connect, Salesforce, Zendesk, Oracle, and more, emite consolidates and correlates disparate data to give you a more holistic, single-pane view of the business. Break down your technology silos and unlock your customer data to create a more personalised, seamless customer experience.

Find out more at: https://www.emite.com/