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RingCentral
- | Call Centre Software
- | Cloud Solutions
- | Unified Communications
- | Video Conferencing
- | Virtual Contact Centre and Homeworking
RingCentral is a market-leading business communications and collaboration provider. Our cloud-based platform combines internal and external communications tools such as phone, messaging, video conferencing, webinar and customer engagement in a single integrated system, making processes much more efficient.
RingCX combines cutting-edge RingSense AI, omnichannel contact center, and RingCentral RingEX, delivering a next-generation AI-powered solution with a disruptive combination of product, packaging, and pricing.
RingCX infuses AI before, during, and after each interaction with intelligent virtual agents, real-time coaching, automated quality management, and conversational intelligence for improved operational efficiency and boosts agent performance with a single pane of glass for all interactions across voice, video and 20+ digital channels. It is disruptively priced and packaged to provide low total cost of ownership and predictable monthly pricing. As customer needs change, RingCX helps businesses adapt quickly, future-proofing their CX investment.
Address
Level 3, 5 Aldermanbury Square, BarbicanLondon
EC2V 7HR
United Kingdom
Contact Exhibitor
Products
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Features such as real-time reporting, advanced workforce management, and AI-based sentiment analysis, together with a vast suite of integrations, give businesses the tools they need to vastly improve ... -
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This is a manual to help you prepare your contact centre – especially your agents – for hybrid work. As the world opens back up, it’s difficult to know exactly what the future of work will look like. ... -
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Companies need to start offering consumers more ways to connect. Today’s consumers expect to be able to use their channel of choice based on the type of problem or issue that needs to be addressed and ... -
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Long wait times, being bounced around to multiple people and inability to resolve issues contribute to overall poor experiences for customers and businesses. -
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The traditional call centre is no longer the first point of contact for a growing number of individuals. By the time a consumer reaches out, they’ve likely already Googled their issue, searched throug ... -
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When given the choice, 75% of customers prefer to use private messaging over traditional customer service channels. Messaging is now a part of our daily habits, and it is essential for businesses to i ...
Videos
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Introducing RingCentral Webinar: Run engaging, stress-free webinars with integrations, analytics, and customization to connect at scale, directly from the RingCentral app.
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One place to do your best work. Bring everyone and everything together on RingCentral with message, video, and phone features.
Brochures
News
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RingCentral announced new capabilities for RingCentral MVP™. The new features are designed to immediately address the challenges faced by workers and teams in a hybrid world.
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RingCentral and NICE are expanding their partnership to bring the combined benefits of their market leading solutions.