-(1650-×-500px)-(2).png)
){kind=logo}
Scorebuddy
Stand: CC-L40
- | Agent Coaching and Monitoring
- | Call Centre Software
- | Contact Centre Solutions
- | Customer Experience
- | Performance Management and Quality Monitoring
)
Scorebuddy is a Cloud based Quality Assessment platform used to measure and improve staff performance by evaluating multi-channel customer interactions in contact centers. Scorebuddy helps improve agent consistency and increase agent engagement, which in-turn improves the overall customer experience. Scorebuddy is designed to collect data quickly and accurately, store it centrally for collaboration with agents, and generate instant analysis and reporting.
Address
The MansoryThomas Street
Newbury
D08 PY5E
United Kingdom
Contact Exhibitor
Products
-
)
Become a Contact Center QA Wizard with Scorebuddy Business Intelligence -
)
Make Every Agent a Quality Superhero with Scorebuddy Coaching -
)
Dramatically Improve Operational Efficiency
