10 Nov 2020
Custom, Yet Scalable Feature Journey Maps for Adoption and Expansion
Companies without a feature journey map do not have a scalable program, but companies with a map lose their customer-centricity by forcing customers to focus on what we find important and not what they think is important. We fill the gap by marrying static processes with dynamic reprioritization. Then, optimizes journey to focus on increased adoption on differentiator features and builds a value story leading to increased interest in expansion.