Today, customer service is unscalable, unautomated and costly for companies. Support agents have to answer the same questions and processes every day. This is not only bad for companies but also bad for their clients since they often have to wait minutes or even hours in a hotline or have to wait days for an email reply. For this reason, Customer Service is one of the first departments to be outsourced. We believe this presents a missed opportunity as it is a direct link to the customers and their concerns. We have developed a platform, to bring practical applications of Deep Learning and AI to customer service and help companies achieve greater customer service efficiency. 

e-bot7 is the leading AI SaaS platform to help companies engage and manage their digital customer service experience, providing real-time customer support pre and post-sale, via our hybrid Agent+AI solution. The technology can be used as a stand-alone platform (cloud & on-premise) or as an integration into existing CRM systems. 

Join us in our session to learn how you can integrate AI into your customer service within hours.