Chris Mounce
Product and Training Specialist,
EvaluAgent
Chris is an award-winning Product and Training specialist with a deep appreciation for QA and the potential it has to drive improvement for agents and businesses alike.
Chris brings a wealth of knowledge, passion and experience, but it’s his focus on digital training and technology that sets him apart as a thought leader in the industry, with invaluable, tangible insights for contact centres in all sectors.
Sessions
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27-Nov-2024Future of the Contact Centre TheatreWhy 100% coverage = 100% confidence: Make AutoQA work for you