Fatih Cetin
Fatih Samet Cetin is the co-founder, CTO, and Chief Scientist at Artiwise, where he leads groundbreaking AI innovations that transform customer experience. With a strong engineering foundation from Istanbul Technical University, Fatih has spent over 8 years specialising in natural language processing (NLP) and artificial intelligence. His career spans roles as an R&D Engineer in Telco and Technology sectors, with a focus on adapting NLP and Text Analytics solutions to diverse business environments. Combining deep technical expertise with an entrepreneurial mindset, he develops cutting-edge AI applications that drive customer satisfaction and operational efficiency. Fatih is a recognised leader in applying machine learning to create personalised customer interactions, shaping the future of AI-driven customer experience technologies.
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28-Nov-2024Customer Experience Transformation TheatreSustainable Customer Satisfaction: More Insights, Fewer Blind Spots, Zero Guesswork. Artiwise VoC Platform – Transform Feedback into Action