Check out our 2024 speakers!

Lucas is the Co-Founder of Onepilot, the next-gen customer care outsourcing solution. Onepilot manages the customer care of 300+ brands like Sezane, Victoria’s Secret, SNCF or Alan.

Onepilot leverages its tech & AI to empower its 2k+ agents to solve tickets in all European languages across any channels efficiently.

Lucas was previously at Bolt and Voi.