Check out our 2024 speakers!

Since 2007, I've proudly supported over 500 clients who were searching for talent within Customer Operations and CX. I've been involved in over 3,000 successful hires and have spoken at multiple industry best-practice events. My contribution to the industry is widely recognised, and I've proudly been voted #11 in the 'UK CX Influencers' list, as well as being included in the Top 100 'CX Stars' list. Since I started CCP in 2010, we've built an incredible reputation for successfully collaborating with clients and supporting talent, forming partnerships that deliver positive candidate experiences, and service excellence.