Check out our 2024 speakers!

Samantha Haylor is the Managing Director of Daktela UK, a leading cloud contact centre solutions provider. She began her journey as the Communications Project Manager at HM Revenue & Customs, where she honed her skills in communication, operational excellence, and customer satisfaction. Throughout her career, Samantha has been pivotal in shaping business strategies and driving growth across various industries.
At Daktela UK, part of the globally operating Daktela Group, Samantha leads a dynamic team dedicated to delivering agile and customer-centric omnichannel services. With a strong global development team, Daktela UK is at the forefront of providing innovative and cutting-edge solutions to businesses of all sizes.