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Five9, a leader in contact centre technology, was founded in the US over 22 years ago and has quickly became an industry leader recognised by all the major analysts.
Seven years ago, Thomas was tasked by CEO Mike Burkland and President/CRO Dan Burkland to replicate this success in EMEA and internationally through a partner-centric strategy.

Thomas built an ecosystem outside the US to co-sell, deploy, and support customers, significantly increasing the client base. This strategy proved highly successful, with over 90% of new business in EMEA coming through partners and the international market contributing over 20% to Five9’s global seat count.
Starting as employee number three outside the US, Thomas has seen Five9 grow to over 1,000 employees internationally and nearly 3,000 globally.