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CCCLOGO25

FAQs

LINES

What are the event opening times?

19th November 2025    9:30am - 4:30pm
20th November 2025   9:30am - 4:00pm

Venue

The event will take place at the ExCeL Exhibition Centre in London. You can find directions on ExCeL, London Travel page

ExCeL Exhibition Centre
Sandstone Lane
London, E16 1XL

How will I receive my badge?

You will receive a QR code via the email associated with your registration. Simply bring it with you on the day of the event and scan it at the registration desk to receive your badge.

What if I’ve lost or forgotten my registration email when I arrive?

No problem—just head to the clearly marked registration area, where a team member can look up your information in our system and print your badge for you.

Can I register when I arrive?

Yes, although we would recommend you do this online in advance to avoid waiting times. Online registration remains open throughout the event.  Please ensure you arrive with plenty of time to access the hall before the event opens for visitors

How do I obtain a visa letter?

Unfortunately, we cannot issue letters of invitation to visitors for visa purposes. Once you have registered for the event via the event website you will receive a confirmation email which should be sufficient for visa applications.

Is there somewhere to leave coats and luggage?

Yes, there are two cloakrooms operated by ExCeL located on the boulevard where you can leave your belongings. 

One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0 and are open during event hours. 

There is a fee of £1 per item for coats and luggage - please be aware they cannot store cameras, laptop equipment or any other electronic devices.

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