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SupWiz Live Chat enables your agents to provide great and fast customer service with real-time translations and AI Co-Pilot.
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Teamsale CRM is a multifunctional customer relationship management system
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X2O OneRoom provides an immersive experience for organisations to engage and connect with their employees by creating innovative hybrid learning and meeting environments.
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Pindrop® Protect provides instant risk assessments and speaker verification for inbound calls to the agent analysing voice device and behaviour.
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Optimize, quality test and monitor your chatbots to be sure they understand what your customers are asking. Train them to deliver fast, accurate answers every time.
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The conversation quality assurance platformAI-powered quality checks on your team's conversations with customers, deep conversational insights, combined with profiles for individual team members to re ...
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Create dynamic dashboards with engaging visual content on any interactive display screens for a range of corporate and campus use cases.
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Cisco UCaaS - For Cisco VARs, Cloud Connected PSTN for UCM delivers the capability for resellers to propose a full cloud calling service for their UCM customers. Deliver value to your UCM customers on ...
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Verint Open CCaaS is a next-generation CCaaS platform for today’s consumers. AI-powered and built to deliver business outcomes, now.
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Agents can save up to 3 hours per week in downtime from updates that happen in the background, devices that don’t slow down overtime, and the cloud-first approach to collaboration and work.
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Introducing Pepper PBX, the all-encompassing telecommunications solution designed to streamline your business communication. Our multi-tenant platform offers versatility with four distinct user modes, ...
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8x8 Voice for Teams is a premier cloud-based Direct Routing service that interconnects Microsoft Office 365 Teams users with the 8x8 eXperience Communications as a Service (XCaaS) Platform. This solut ...
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Elevate team performance with simplified workforce management.
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solvatio® X is a customer service solution built exclusively for telecommunication companies. It handles and solves more than 40 million support and service cases annually and proves that artificial i ...
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We are not the technology; we are the process that sits in front of it. Darwin removes the pain from buying business technology at every step. We deal directly with sales teams, so you get a streamlin ...
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Make Every Agent a Quality Superhero with Scorebuddy Coaching
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Talkie.ai is a voice bot platform for 24/7 automated customer care. You can now build your AI virtual agent with predefined components and quickly adjust it to your needs. No coding skills needed - ju ...
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Aculab Cloud - powerful, programmable APIs Build simple, powerful applications for businesses of all sizes.
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Provide human assistance at scale. Allow agents to carry on multiple, simultaneous conversations. Manage high-volume inquires while maximizing agents and contact center efficiency.