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CCCLOGO25

Why is this going to be time well spent!

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Call & Contact Centre Expo, co-located with the Customer Experience Expo returns for November 2025!

This is the place to be if you’re looking to reconnect with the customer engagement world and develop your contact centre knowledge.

Returning to London's ExCeL on 19-20 November 2025, this is your chance to reconnect with thousands of call & contact centre and customer experience professionals and industry leading suppliers.

Explore the future of call and contact centres in our unique educational program. Featuring expert seminars, engaging panel debates, live technology demos, and industry-leading companies showcasing the finest solution-driven products and services, this event is your gateway to the latest trends and innovations shaping the industry.

Europe’s most proactive customer experience and engagement professionals join us to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

REGISTER YOUR INTEREST

meet

Experience

Meet over 120 of Europe’s top suppliers for free consultations, live demos and access to the very latest developments in technology and services

learn

Learn

90+ expert speakers from some of the worlds biggest brands will be on hand to deliver 90+ compelling keynotes, seminars and panel debates 

network 

Collaborate

Network and share insights with 3500+ professionials to develop your knowledge and cultivate invaluable relationships.

money

Save Money

Your ROI is key, so attending will enable you to liaise with suppliers to negotiate services and finalise business one-on-one.

6 Educational Theatres

120+ Exhibitors

Connect 1-1 Meetings

Training Workshops

Exhibitor product categories

AI/Chat Bots | RPA/BPA | Omni Channel | Agent Coaching and Monitoring | Agent Desktop | Analytics | Audio Messages and Branding | Benchmarking | Call Centre Recruitment | Call Centre Software | Call Handling and Answering | Call Recording | Cloud Solutions | Consultancy | Contact Centre Solutions | Customer Experience | Customer Relationship Management (CRM) | Headsets | IVR | Knowledge Management Systems | Multi-Channel Communications | PCI Compliance | Performance Improvement | Performance Management and Quality Monitoring | Predictive Dialler | Research | Scripting | Self Service | Training | Unified Communications | Virtual Contact Centre and Homeworking | Video Conferencing | Voice of the Customer | Workforce Management and Workforce Optimisation

Hear from other visitors!

  • A fantastic event that was ram-packed with useful seminars & thought provoking speeches. There was lots of opportunity to network with industry specialists & the whole atmosphere was extremely welcoming. Great job
    Previous Visitor
  • CCCExpo 2022 was a tremendous event to connect suppliers & customers from the Contact Center industry. Definitely a great opportunity to create new partnerships!
    2022 Visitor
  • Great event to meet suppliers and learn about innovation in the industry and listen to some leading thinkers and businesses and learn from them.
    2022 Visitor
  • Hi Team I visited call & contact center expo at Excel London, it was great Experience, there was target audience for me have a network opportunity improve the knowledge of what going on around the world, see you next year
    2022 Visitor
  • I think the event was great, a great selection of vendors and resellers. It was great hearing about the industry and the way the market is going, along with what is to come. I think all the information provided was super insightful. Everyone was really friendly and helpful and I really liked how there was a mixture of well knows vendors to new recently established.
    2022 Visitor
  • I’d absolutely encourage anyone from the Contact Centre industry to attend, there is a wealth of value in attending, great speakers, interesting technology, networking and lots of good quality merchandise to replenish your stationary, but that aside it’s a great way to meet people and share experiences.
    2022 Visitor
  • It was a great event and a great occasion to see you new actors in the space, other leaders presenting new products, and seeing some decision-makers roaming around
    2022 Visitor
  • One of the most productive methods of keeping up-to-date with the sector, as it brings together all the different facets under one roof.
    2022 Visitor
  • The Call & Contact Centre Expo #CCCX is a must visit for those that work in the areas Unified Communication / Digital Transformation and Customer Experience. A great event!
    2022 Visitor
  • The Call & Contact centre Expo 2022 allowed me to meet some great organisations and get a really good feel for some of the technology and innovations available.
    2022 Visitor
  • The Expo is an excellent opportunity to meet new companies in the sector and organize multiple networking sessions in a short time span.
    2022 Visitor
  • This event was extremely well organised with a variety of professionally delivered informative presentations all relevant to the call centre environment. I went to several of these and plenty of time in between to visit prospective vendors and walked away with a lot of ideas for the future of our call centre.
    2022 Visitor
  • Very important event for anyone in the Call & Contact Centre industry.
    2022 Visitor
  • Well worth a visit to keep up to date with the latest tech and systems available in the industry
    2022 Visitor
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