Check out our 2024 speakers!

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Sam Webster

Senior Manager, Workforce Management & Analytics, Carnival UK
Jon Wells

Director Contact Centre, Carnival UK
Luke Duffell

Digital Sales Engineering Manager, NICE
Michelle Stevenson

Director of Customer Service, RS
James Adamczuk

CX Evangelist EMEA, Zoom
Damien Popote

CEO & Co-Founder, Mayday
Chris Angus

VP EMEA for Contact Centre Engagement, 8x8
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Dave Vernon

Sr. Solution Architect, Cyara
Sue Bolt

International Solution Sales Director WEM, NICE
Laura Malinsky

Director, Solutions Sales, EMEA Analytics & Digital, NICE
Ryan Cox

UC & CC Product Manager, Vodafone Business
Mark Bean

Senior Channel Manager Global Service Providers, RingCentral
Bobby Abedeen

WW Principal, CXE – Customer Experience, Amazon Web Services
Peter Mattravers

Customer Workflows Sales Director, ServiceNow
Laura Macleod

Senior Product Owner – Conversational Banking, Virgin Money
Emily Simmons

Learning Facilitator, Boost HR
Gia Villondo

Leader in Digital Customer Experience
Christine Lee

Senior Customer Service Manager, Wickes
Grace Marshall

Sales Development Manager, Elephants Don't Forget
Jan Seifert

Lead Product Sales, Parloa
Johanna Viklund

Global WFM Manager, H&M Group
Todd Revell

UK & Australia Space, Defence and Intelligence (SDI) Marketing Consultant, CGI
Jazmine Frost

Business Development Consultant – Financial Services & DEI Lead, CGI
Brad Davies

Cyber Security Consultant, CGI