Check out our 2024 speakers!

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Chantelle Collins

Global Head of Consumer Relations, Reckitt
Sam Webster

Senior Manager, Workforce Management & Analytics, Carnival UK
Jon Wells

Director Contact Centre, Carnival UK
Luke Duffell

Digital Sales Engineering Manager, NICE
Michelle Stevenson

Director of Customer Service, RS
James Adamczuk

CX Evangelist EMEA, Zoom
Damien Popote

CEO & Co-Founder, Mayday
Chris Angus

VP EMEA for Contact Centre Engagement, 8x8
- linkedin
Dave Vernon

Sr. Solution Architect, Cyara
Sue Bolt

International Solution Sales Director WEM, NICE
Laura Malinsky

Director, Solutions Sales, EMEA Analytics & Digital, NICE
Ryan Cox

UC & CC Product Manager, Vodafone Business
Mark Bean

Senior Channel Manager Global Service Providers, RingCentral
Bobby Abedeen

WW Principal, CXE – Customer Experience, Amazon Web Services
Peter Mattravers

Customer Workflows Sales Director, ServiceNow
Laura Macleod

Senior Product Owner – Conversational Banking, Virgin Money
Sophie Thrall

Elephants Don’t Forget
Emily Simmons

Learning Facilitator, Boost HR
Dan Eddie

Customer Service Director, SimplyHealth & Denplan
- linkedin
Stephen Alstrup

Professor in Algorithms, Department of Computer Science, University of Copenhagen
- linkedin
Mark Conway

Managing Director, CCP Recruitment
- linkedin
Max Corbridge PCSP

Head of Adversary Simulation, JUMPSEC
- linkedin
Chantal Mitchell

Customer Experience Manager, Vivid
- linkedin
Jo Garland

Director, Customer Engagement EMEA, The LEGO Group
- linkedin